Technical Support
In order to help with the issues you are experiencing or questions you may have, we've come up with this form that will help us answer your inquiry. Please give us all the information you can so that we can prepare the tools necessary to get you up and running as fast as possible.

User Information
Your Name:
Domain Name:
Ex: yourdomain.com
E-mail Address:
Problem Involves:
Operating System:

Question or Issue Summary
Please enter your question or give a summary of the problem. The more specific your question or description, the quicker it will be for us to find a solution.

Technical Issues
For technical issues, please complete the additional questions below.

Software Used:

Is this problem reproducible?

Is there a location (URL) that we can visit to see this problem? If so, enter it here:

Additional information about your network connection or login will help us in tracking down a solution to your problem.

  • Login Detail: IP Address or http link, Username, and password
  • ISP's domain name
  • Your connection speed
  • Time and date or problem(s)
  • Trace route results

Other Info

All technical support issues will be addressed on a first-come, first-serve basis. You will recieve a tracking number from our support ticket system within a few minutes of submitting your issue. If you do not, repeat entry of this form or send an email directly to support@dreamworxhosting.com. If you have platinun support please call your account representative.

    

TOP